The policies of Aiken Dermatology and Skin Cancer Clinic, PA are as follows:

  • to be a fair and impartial employer. Employment not to be based on gender, race, religion or age.

  • to see patients in a timely fashion. The average wait time from check-in to seeing Dr. Fitch is 8 minutes.

  • to provide patients with timely appointments. There is usually no longer than a 3 week wait for an appointment. Sometimes longer for a new patient since there are fewer "new patient" slots per day.

  • to provide patients with as much information relative to their diagnosis.... including hand-outs and web sites.

  • to be an advocate in negotiating insurance denials for claims felt to be medically necessary.

  • to return phone calls within 24 hours of a patient's request (absent week-ends)

  • to provide a knowledgeable and patient staff to meet the patient's needs.

  • to provide handicapped access to all disabled.

  • to provide 24/7 access to Dr. Fitch

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